Citizen reporters and bloggers played an important part in reporting the Boxing Day tsunami. A lot of news organisations used material taken directly from tourists, vloggers and bloggers. But how many had a strategy in place subsequently so as to take advantage of the next major news story in the area? Not many, it seems.
But when the latest earthquake struck near Sumatra MSNBC were ready. For a start they set up a special eyewitness blog, but they went further than that. They've also set up a section on their site devoted entirely to citizen journalism.